Privacy Policy
1. Introduction
This Privacy Policy explains how Method Reformer Pilates Studios collects, uses, and protects your personal information when you use our website, book classes, or interact with our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions regarding this policy you can contact us at:
Email: hello@methodreformer.co.uk
Business address:
485 Main Street
Coatbridge
United Kingdom
ML5 3RD
2. Information We Collect
We may collect the following information when you use our website or services:
Personal Information
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Name
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Email address
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Phone number
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Billing and payment information
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Account login details (if you create an account)
Booking Information
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Classes booked
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Attendance history
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Membership or package purchases
Health & Safety Information
You may voluntarily provide relevant health information (such as injuries or medical conditions) to help ensure your safety during classes.
Technical Data
When visiting our website we may collect:
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IP address
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Browser type
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Device type
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Website usage data
This information helps us improve our website and services.
3. How We Use Your Information
We use your information to:
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Process bookings and payments
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Manage memberships or class packages
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Send booking confirmations and updates
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Provide customer support
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Improve our website and services
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Send occasional service updates or marketing communications (if you opt in)
You may unsubscribe from marketing emails at any time.
4. Legal Basis for Processing
Under UK GDPR we rely on the following legal bases:
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Contract – to deliver services you book
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Legitimate Interest – to improve services and manage our business
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Consent – for marketing communications
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Legal Obligations – such as accounting requirements
5. Sharing Your Information
We do not sell your personal data.
Your information may be shared with trusted service providers such as:
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Online booking platforms
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Payment processors
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Website hosting providers
These providers only process your data to deliver their services and must comply with data protection laws.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
However, no internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal data only as long as necessary for:
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Delivering services
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Legal or accounting obligations
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Business record keeping
When data is no longer required it will be securely deleted.
8. Your Rights
Under UK GDPR you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent for marketing communications
To exercise these rights please contact us at hello@methodreformer.co.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.